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Last updated - 6/3/2026
Our commitment to protecting your privacy — applies to Luftsocial App and our Service
At Luftsocial ("we," "us," or "Luftsocial"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you use Luftsocial App, our website, other applications, browser extensions, and related services we provide (collectively, together with the Site, our "Service"). Some connections to third-party platforms use our separately named developer registrations — including threads app and Luftsocial app on Meta (Facebook) Developer Console where applicable — always on your behalf and only for the features you enable. TikTok integrations may identify our application as luftsocial App, matching our TikTok for Developers registration. It also informs you of your rights regarding your Personal Information, and how you can contact us to update your contact details or ask questions about this policy.
Luftsocial acts as a data controller for personal data processed through the platform, including when you use Luftsocial App.
This Privacy Policy applies to the information we collect in connection with our customer, vendor, and partner relationships and during your use of our Service (including Luftsocial App). Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
If you are a California resident, please review our Privacy Notice for California Residents, which provides additional information about your rights under the California Consumer Privacy Act (CCPA) and other privacy laws.
Types of data we collect and how we collect it
For the purpose of this Privacy Policy, "Personal Information" refers to any information that can be used to identify an individual, such as your name, email address, phone number, and any other details you provide that can directly or indirectly identify you.
We collect Personal Information through various sources and in different ways. Depending on how you interact with our Service, you may provide us with personal information, and we may collect it automatically when you use our Service.
Name, email address, username, phone number, time zone
Credit card details, billing address
Login credentials, user preferences, device information
Customer support interactions and email communications
Information you actively share with us
To access specific features of the Service, such as certain restricted sections of the Site or marketing materials, you may need to become a registered user. During registration, you will provide us with the following Personal Information:
When you contact our customer support team, we collect information such as: The contents of your communication, Contact details (email, phone number), Any other relevant information necessary to provide effective support
When you make payments via our Service, we collect Personal Information such as: Credit card number, Billing address, Payment processing information. This information is necessary to process transactions securely and ensure the proper functioning of our payment systems.
If you connect your social media accounts to your Luftsocial account, we may ask for the following Personal Information: Social media account IDs, Social media handles, Time zones, Email addresses. This allows us to enable features such as posting to your social media platforms, managing social accounts, and analyzing your social media activity.
The purposes for which we process your data
We may use your Personal Information for the following purposes:
How we protect sensitive and personal data
We implement appropriate technical and organizational measures to protect sensitive user data from unauthorized access, disclosure, alteration, or destruction.
These measures include:
For integrations with third-party services, we request the minimum permissions needed for the features you enable and process data in line with applicable platform requirements and this Privacy Policy.
We do not sell sensitive user data to third parties.
How long we keep your information and how you can disconnect
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
You may disconnect a linked social account from Luftsocial at any time. When you disconnect an integration or close your workspace, we stop using that connection for new operations and delete or anonymize associated integration data in line with this policy and our legal retention obligations.
Platform-specific categories for Meta (Facebook, Instagram, Threads via threads app and Luftsocial app where applicable), LinkedIn, YouTube, X (Twitter), and TikTok (consent may show luftsocial App)
When you connect a supported social account, we receive and process data from that platform only as needed to provide scheduling, publishing, inbox, analytics, and related features you use. OAuth and API access may be presented to you under our registered application names — for example luftsocial App on TikTok for Developers, and threads app or Luftsocial app on Meta Developer Console depending on the Meta product and integration you use. The categories below describe typical data involved; exact fields depend on the platform APIs and the permissions you grant.
Data retention: Connection and operational records for Meta integrations are retained while each integration is active and as needed thereafter for security, audit, legal requirements, and product integrity. Token handling, encryption in transit and at rest, access controls, and audit logging for sensitive operations are described in the Data Security and Protection section.
Data retention: While the integration is active and as needed for audit, disputes, and legal retention. Token handling, encryption in transit and at rest, access controls, and audit logging for sensitive operations are described in the Data Security and Protection section.
Data retention: Channel and account records and content operation records are retained as long as needed for the connected service; deletion follows workspace settings and legal requirements. Token handling, encryption in transit and at rest, access controls, and audit logging for sensitive operations are described in the Data Security and Protection section.
Data retention: While connected and as needed for security, audit, and legal obligations after disconnect. Token handling, encryption in transit and at rest, access controls, and audit logging for sensitive operations are described in the Data Security and Protection section.
Data retention: While connected and as needed for compliance, dispute resolution, and product security. Token handling, encryption in transit and at rest, access controls, and audit logging for sensitive operations are described in the Data Security and Protection section.
Each platform also maintains its own terms and privacy documentation. Where a platform restricts certain data uses, we follow those restrictions for data obtained through that platform.
Your rights under GDPR and how to exercise them
Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have several rights regarding your personal information:
You have the right to request confirmation of whether we process your personal data and obtain a copy of your personal data.
You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.
Under certain circumstances, you have the right to request deletion of your personal data (right to be forgotten).
You have the right to request restriction of processing of your personal data under certain circumstances.
You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right to lodge a complaint with a supervisory authority if you believe the processing of your personal data violates the GDPR.
Infrastructure providers and platform APIs
We use trusted third-party services to operate Luftsocial, including cloud hosting, storage, analytics, payment processors, customer communications, and infrastructure providers. These providers process data only as necessary to support our services and are bound by confidentiality and appropriate security obligations.
When you connect third-party accounts, providers such as Google (including YouTube), Meta, LinkedIn, X, and TikTok process data under their own developer and privacy terms. How Luftsocial collects, uses, shares, and retains data from those integrations is described in Connected Platforms and Integrations, Data Security and Protection, and Data Retention and Deletionabove. We recommend reviewing each provider's policies when you connect an account.
Get in touch with questions about this policy
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your Personal Information, please contact us at:
Luftsocial Inc
Delaware Corporation
16192 Coastal Hwy
Lewes, DE 19958
United States
info@luftsocial.com
Privacy inquiries welcome
+49 15217086598
Business hours: 9AM-5PM CET
We may update this Privacy Policy periodically. Any changes will be posted on our website, with the updated policy clearly showing the revision date. We encourage you to review this policy regularly. If significant changes occur, we will notify you directly via email.
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